![]() ![]() Once adding it, test to see if your connection works with Wi-Fi disabled. If not, see follow the steps in the article below to add it. You should see an entry similar to "Ethernet" on the left. From the Apple menu choose System Preferences then Network. Once you have the details you can search the manufacturers website for your drivers and, if available, download and install these drivers. However, if you do see the device in System Information, you may need to verify that the network service appears correctly. To fix your Drivers problems manually you will need to know the particular model of the USB device you are having problems with. macOS Sierra: Check your device’s USB connection MacOS Sierra: If a USB device isn’t working If it doesn't appear in System Information, see the articles linked below. Question about the product info Feedback. OS X: About System Information and System Profiler Package Contents: USB 3.0 Gigabit Ethernet Adapter Driver CD with Users Manual Quick Installation Guide. Once you have the System Information window open, check the USB category on the left. From the Apple Menu select About This Mac, then click the "System Report." button. ![]() If the adapter still isn't functioning after both resets check to see if your Mac recognizes the device correctly in System Information. Reset the System Management Controller (SMC) on your Mac The first thing we'll want to do is to reset your Mac's SMC and NVRAM. If your USB to ethernet adapter isn't working now that you've upgraded to macOS Sierra, there are a number of things that we can try in order to get it working again.
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